Referral Program Terms and Conditions

1. The Refer a Business Associate Program (“Program”), is open to existing Current / savings account customers (“Customer”) who have a banking relationship with IndusInd Bank (“Bank”). Under this program, the Customer can refer any person except any person not resident in India who wishes to avail of a Current / savings Account from IndusInd Bank. The Customer who refers a prospective customer/s to the Bank is hereinafter referred to as “Referrer”.

2. Under the Program, the Referrer will be entitled for a payout (“Reward”) for each successful current / savings account opened.

3. The current / savings account must be opened with the referral of the referrer only, for the Referrer to be eligible for the Reward.

4. If more than one “Referrer” recommends the same prospective customer, the first one to make the referral will be entitled to the Reward. In the event of a dispute, the decision of the Bank shall be final and binding on the Referrer.

5. The Referrer understands that the Bank may contact the person/s referred to offer its range of banking products and services. At the time of making a referral under the Program, the Referrer will ensure that the consent, to refer and share his/her/their contact details to the Bank, has been obtained from the person so referred for the purpose of availing the Bank’s products and services. The Referrer agrees and undertakes that he/she shall be responsible to the Bank for any losses or claims that may be occasioned upon the Bank, in the event that such declaration is found to be false or incorrect. The Referrer undertakes that he/she shall not refer person/s who are not known to him/her.

6. The Referrer understands and agrees that the Bank might contact the Referrer for any communication with regard to the Program. This will override any Do Not Disturb (DND) registry or National Customer Preference Register (NCPR) that the Referrer may be a part of.

7. The Customer may choose to refer friends, relatives and business associates using social media modes such as FaceBook, Linkedin, Twitter or Email or as indicated in the program. In all these modes of referrals, a unique referral link (“url”) would be generated which will be specific to the Referrer. For every successful referral obtained through the url, the Customer would be eligible for the Rewards as specified under the Program. For ensuring that the Rewards are paid out to the Customer, it is essential that the url generated is not altered in any manner. If the Customer or the person referred alters the url, the Bank would not be able to authenticate the Referral, as being unique to the Customer, and hence Referral will not receive any Reward. For any Reward to be made to the Referrer, it is mandatory that:
a. The referred person applies through the url sent by the Customer OR
b. The referral is being made using the online referral form where the referred person’s name and details are shared by the Customer post due consent is obtained by the Customer from the referred person.

8. All current / savings accounts are at the sole discretion of the Bank post necessary KYC checks. The Bank reserves the right to ask for any additional documents from the referred customer.

9. The Bank reserves the right, at any time, with notice to add / alter / modify / change or vary or to replace, wholly or in part, any of the terms and conditions of this Program without prior notice and the same shall be binding on the Referrer at all times.

10. Applications already under process with the Bank will not be eligible for any benefits/Rewards under this Program. No payout shall be due on such referrals.

11. The Referrer shall be responsible for the accuracy of the information provided to the Bank.

12. The Referrer will not be eligible for Reward if it is found that he/she has referred himself/herself under this Program or if the referred customer already holds a current / savings account with the bank.

13. Notwithstanding anything contained herein, the Bank reserves the right to modify, withdraw or cancel the Program, at any time at its absolute discretion without prior notice or without having to give a reason thereof and without compensation whatsoever.

14. Further, the Bank reserves the right to reject any claim in the event of irregularity, discrepancy, or dispute and that its decision shall be final, conclusive and binding.

15. All Rewards and payments are subject to the completeness and authenticity of information provided in the Referral Form by the Referrer.

16. No artificial splicing of amounts is allowed. In case it is discovered that a Referrer is indulging in any such practice, the Bank reserves the right to withhold the Reward and bar the Referrer from the Program.

17. In case it is discovered at a later stage that the Referrer has violated any of these terms and conditions or in case it is discovered that the Referrer has engaged in an illegal, wrongful act under the local laws, regulations, for generating successful disbursal, then the Bank shall be at liberty to initiate such action as it may deem fit.

18. By participating in this Program, the Referrer represents that he/she is authorized and competent to engage in referring person/s to the Bank for availing Bank’s products and services.

19. Customers participating in this Program shall be deemed to have read, understood and accepted these terms and conditions.